Every Duke staff member performs important services and work. During extraordinary times of severe weather or emergency conditions, some positions require on-site presence to continue operations of patient care, student support and research functions. To ensure continuous operations during these conditions, all jobs are categorized into one of three service levels in support of the policy:

• Essential Service: jobs that are required to maintain essential services and operations during any severe weather or emergency condition while ensuring for the safety and health of all patients, students, staff and faculty. During Severe Weather/Emergency Conditions or when a State of Emergency has been issued, essential service employees:
  • Report to or remain at work
  • Transportation services may be provided determined by department
  • Childcare services may be provided determined by department
    
    
• Reserve Service: jobs that are not immediately required to provide service but function as "Delayed Service" during severe weather or emergency conditions and may be upgraded to "Essential Service" based on the needs of the department/organization. During Severe Weather/Emergency Conditions or when a State of Emergency has been issued, reserve service employees:
  • Category assigned at time of each severe weather/emergency condition event
    
    
• Delayed Service: jobs that can be delayed until severe weather/emergency conditions have passed.
  • Do not report to or remain at work
  • No Transportation services provided
  • No Childcare Services provided