Duke HR - PDI Job Transfer Resources

Job Transfer Resources — Job Interviews

Tell me about a time when you used effective communication to resolve a problem with an angry customer or co-worker.
In managing your work, how do you determine your priorities?
Have you ever made suggestions for improving your work or a work process? Describe what you did and how you achieved results.
Give me an example of a situation which required you to demonstrate leadership. What did you do?
Describe a major problem you have faced and how you dealt with it.

Prepare for the Interview

Preparation is essential for effective interviewing. Before the interview:

Reflect on how you can contribute to the purpose, goals and needs of the prospective employer.

Know the purpose, services or products, and business needs of the prospective employer.

Review the job description for additional details. Don't assume that you know what the job is based on the title. Jobs with identical titles can be very different.

Prepare responses to behavioral interview questions (see list at right).

Recall recent situations that show favorable behaviors or actions.

Describe your actual behavior, and give specific examples and details.

Dress for Success Interview Tips

The First Interview

Dress conservatively and professionally

Be on time or a little early

Show interest and enthusiasm by asking the right questions. Some examples are:

What are the most important responsibilities of this position?
Why is this position available now?
What are the organization's objectives for the future?
What are the day-to-day challenges encountered in this position?
What skills and qualifications would your ideal candidate possess?
How are staff supervised and evaluated in your organization?

Demonstrate how your skills and experiences can add value to organizational issues/challenges

Postpone salary questions until you have a job offer

After the interview, follow-up with the interviewer and provide additional information if requested

Send a thank you note to re-assert your interest

Telephone Interviewing Tips

The Second Interview

Prepare by reflecting on what worked well in the first interview and where you could improve your responses and questions

Bring concrete examples of work you would do if hired

Develop a strategy to communicate your continuing interest