Office Staff Development Program
Curriculum
During the first 20 weeks of the program, participants will take general office administration courses. Topics include the following:
- Keyboarding
- MS Windows
- MS Word
- MS Excel
- MS PowerPoint
- Career Planning
|
- Effective Communication
- Business English
- Time Management
- Customer Service
- Office Protocols
- Elements of Mentoring
- Information Management
|
- Duke Financial Systems
- Introduction to Grants and Contracts
- Resume Writing
- Interviewing
|
Optional courses include
- Notary Public
- Medical Terminology
- Toastmaster's
During the second 24 weeks of the program, in addition to class work, participants will participate in an assigned internship opportunity where they can apply
knowledge and skills obtained through coursework in a supervised work environment.
|
