Office Staff Development Program
Curriculum
During the first 20 weeks of the program, participants will take general
office administration courses. Topics include the following:
- Customer Service
- Office Etiquette
- MS Word
- MS Excel
- MS Access
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- MS PowerPoint
- Lotus Notes
- Effective Communication
- Business Writing
- Grammar
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- Duke Financial Systems
- Resume Writing
- Interviewing
- Career Planning
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During the second 24 weeks of the program, participants will take courses in
their area of specialty as well as engage in internship experiences. Specialty
courses include the following:
- Office Publications Design
- Notary Public
- Advanced MS Office Applications
- Procurement Systems & Payroll
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- Medical Terminology
- Transcription
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