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Professional Development Institute (PDI)
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Professional Development Institute
3616 Duke South (Yellow Zone)
Box 2972
Durham, NC 27710
(919) 684-5406

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HR Home >> Training >> PDI >> Office Staff Development Program >> Curriculum

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PROFESSIONAL DEVELOPMENT INSTITUTE

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Office Staff Development Program

Curriculum

During the first 20 weeks of the program, participants will take general office administration courses. Topics include the following:

  • Customer Service
  • Office Etiquette
  • MS Word
  • MS Excel
  • MS Access
  • MS PowerPoint
  • Lotus Notes
  • Effective Communication
  • Business Writing
  • Grammar
  • Duke Financial Systems
  • Resume Writing
  • Interviewing
  • Career Planning

During the second 24 weeks of the program, participants will take courses in their area of specialty as well as engage in internship experiences. Specialty courses include the following:

General Office Administration

Medical Office Administration
  • Office Publications Design
  • Notary Public
  • Advanced MS Office Applications
  • Procurement Systems & Payroll
  • Medical Terminology
  • Transcription

 

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