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HR Home >> Compensation >> DUHS Pay & Performance >> Achieving Our Goals >> DUHS Mission

Pay & Performance

DUHS Mission

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The Mission of DUHS:

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Duke University Health System is committed to excellence, innovation and leadership in meeting the health care needs of the people we serve, improving community health, and fostering the very best medical education and bio-medical research.

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Duke's success has been the result of three complementary aspects of its mission (i.e., research, health care delivery, and education).

The health system was created to provide a broad and accessible network of health care services to our geographic service area and to maintain the intrinsic linkages with the academic programs of the school of medicine, where new knowledge is developed and then translated into practical use in the health system.

It's helpful to take a look at the health system's history to better understand the health system today and our current priorities.

Health System History

Duke University Health System is relatively new, and it is continuing to evolve. Here's a brief look at our history.

How Mr. Duke's Vision Has Evolved Today
Back in the 1920s, James P. Duke wanted to build a medical school and a hospital to provide medical resources, including doctors, to the Carolinas. Today, Duke University provides a place for extraordinary academic learning and research. This is accomplished through undergraduate and graduate schools, research centers and a variety of international programs.

Duke University Medical Center provides leading edge medical education and research through:

  • Schools of medicine, nursing and allied health
  • Graduate medial education and continuing education
  • Research programs, funding and facilities

The Duke University Health System provides patient care, medical education and medical research through:

  • Hospitals, physicians, practices, home health and hospice
  • Clinical care and clinical programs
  • Training sites for students and opportunities for research

The Health System Began in the Mid-90s
Back in the mid-90s, managed care companies (HMOs) were taking hold and controlling the access their members had to care. So, decisions about where to be treated and how much care to receive were no longer being determined by members of the health care profession, but by managed care companies.

To get closer to the purchasers of health care (employers and others), Duke formed an HMO called Wellpath. Then, to reach out to more potential patients, Duke developed a primary care network and purchased Triangle Hospice and Chartwell Home Therapies.

The Market Changed In the Late 90s
Since the late 90s, managed care has been on the decline, because it never achieved the cost savings that were envisioned. And costs have continued to rise, putting health care providers under tremendous pressure to reduce costs and/or accept lower levels of reimbursement. To add to the pain, the health care industry has been experiencing critical shortages of labor and increased competition from other providers.

To help provide comprehensive services, Duke purchased Duke Raleigh Hospital and acquired Durham Regional Hospital. With the decline of the HMOs, Duke sold its HMO, Wellpath.

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Health System Today

The Duke University Health System of today is made up of hospitals, physicians practices, home health/hospice care, and integrated support services.

  • Hospitals
    • Duke University Hospital
    • Durham Regional Hospital
    • Duke Raleigh Hospital
  • Physicians/Practices
    • Private Diagnostic Clinic (PDC)
    • Duke University Affiliated Physicians (DUAP)
    • Community Clinics (CPDC)
  • Home Health Care/Hospice Care
    • Duke HomeCare & Hospice
      • Duke Community Infusion Services (DCIS)
      • Duke Community Hospice Services (DCHS)
      • Duke Community Home Health Services (DCHH)
      • Duke Community Bereavement Services (DCBS)
  • Support Services
    • DUHS Corporate Services
    • DUHS Clinical Laboratories
    • Patient Revenue Management Organization

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Current Priorities

In the past, Duke's referrals came from all over the state of North Carolina. But no longer—health care has changed. Competitors and other referring institutions have built their own expertise, making Duke's greatest opportunity for growth much closer to home.



The health system's current priorities are:

  1. Focus on the delivery of excellent specialty medicine and innovation. We believe that our emphasis on clinical innovation will help to set us apart and leverage the strength of DUHS.
  2. Develop additional programs in heart, cancer, orthopedics and neuroscience. While these are priorities for us, we're not going to develop these areas to the exclusion of everything else.

As the market changes in the future, we'll adjust our strategy to respond to those changes to keep us vibrant and competitive. DUHS has established specific goals to support these priorities and its overall mission.

 

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