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Help! My Employee is Not Performing Up to Par

Effective strategies for supervisors in addressing employee performance problems

3. Resources to help supervisors in addressing employee performance problems

What are my resources?

Utilize the tools that can help you be effective in this task:

• Be certain the employee's job description accurately reflects what's expected of them now
• Be certain that as a supervisor you have the support of your manager to address employee performance problems
• View your Human Resource person as a valuable consultant
• Rely on Personal Assistance Service (PAS) to help you think through options
  • Persistent performance and attendance problems may suggest underlying personal difficulties
  • A PAS counselor can offer assistance on how to refer your employee to PAS for assessment and counseling
  • You can contact the PAS office from 8:00-5:00, Monday through Friday at 416-1727
• Accurate documentation of performance failures should be in place

4. Tools to use when addressing employee performance problems >>

Contact PAS at 416-1PAS (416-1727) or michelle.mcgahan@dm.duke.edu

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