Personal Assistance Service (PAS) | 2200 West Main Street | Erwin Square Tower | 4th Floor, Suite 400A | Durham, NC 27705 | 919-416-1PAS (919-416-1727)
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Personal Assistance Service (PAS) is the faculty/employee assistance program of Duke University. The staff of licensed professionals offer assessment, short-term counseling, and referrals to help resolve a range of personal, work, and family problems. PAS services are available free of charge to Duke faculty and staff, and their immediate family members.


An appointment to meet with a PAS counselor may be arranged by calling the PAS office at 919-416-1PAS (919-416-1727), Monday through Friday between 8:00 A.M. and 5:00 P.M.

The office is located at 2200 West Main Street, Erwin Square Tower, on the 4th floor in Suite 400A. Free parking is available around the building. Transportation is also available on the H5 Duke shuttle, which travels from Duke North, Duke South, Hock Plaza and Erwin Mill to Erwin Square tower where PAS is located.

Duke Regional, Duke Raleigh Employees

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Duke Regional Hospital and Duke Raleigh Hospital employees wanting EAP services should contact the following:

  • Duke Regional employees please call:
    800-640-0735 or 919-932-9026
  • Duke Raleigh employees please call:

"PAS carefully adheres to professional standards of ethics and confidentiality. Appointments and services are confidential to the fullest extent permitted by law. Except for danger to self or others, child abuse or neglect, or authorized legal access, no information is released without written consent of the client."