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705 Broad St. Box 90496
Durham, NC 27705
Phone: (919) 684-5600
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Duke University Health System Job Description



Job Code: 5142
Job Level: H2
Revised Date: 10/01/2010
Supervisory Responsibility: Yes

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General Description of the Job Class

Assist Directors in directing and coordinating activities related to revenue cycle activities to facilitate compliance and timely collection of patient accounts receivable.


Duties and Responsibilities of this Level

Monitor compliance with Federal, State and local laws and regulations related to revenue cycle activities. Coordinate enhancement of processes and policies that support federal, state or local compliance policy mandates. Maintain liaison with PRMO and/or to ensure compliance with requirements and provide the highest level of service to patients and entities. Develop and recommend changes to operating policies and procedures. Develop and implement daily reconciliation and reporting model to track operations. Monitors unit's productivity and recommend improvements to related systems to enhance unit's productivity. Prepare daily reports and analyses, with appropriate recommendations to address adverse results or trends. Assist Directors in planning and scheduling work assignments to ensure proper distribution of workload. Perform other related duties incidental to the work described herein.


Required Qualifications at this Level


Bachelors degree required. Masters degree preferred.



Eight years of experience in the healthcare industry is required


Degrees, Licensure, and/or Certification:

Certifications in patient access or patient accounting preferred.


Knowledge, Skills, and Abilities:



Distinguishing Characteristics of this Level



The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.

Essential Physical Job Functions

Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.