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705 Broad St. Box 90496
Durham, NC 27705
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Duke University Health System Job Description



Job Code: 5017
Job Level: G2
Revised Date: 11/01/2012
Supervisory Responsibility: Yes

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General Description of the Job Class

Manage all clinical operations of a Radiology department including, but not limited to, equipment, personnel, scheduling, financial and customer service functions.


Duties and Responsibilities of this Level


Develop, implement and maintain programs and procedures, such as operating, safety and quality; ensure and maintain standards; determine cause of variances or inabilities to meet established targets; create operational adjustments to ensure that targets are met.

Develop, maintain and evaluate customer-scheduling procedures; ensure that all personnel are properly trained on equipment and competent in its use.

Evaluate and recommend supplies, equipment and technologies; provide justification and prioritization of such needs; order procedural and operational supplies.

Ensure documentation and compliance for local, state and federal regulations including JCAHO and HIPAA.

Maintain liaison with physicians, research personnel, and staff to resolve problems and to advise concerning technical procedures, techniques, and equipment.

Work inter- and intra-departmentally to resolve customer concerns or complaints.

Represent the department on various committees, at meetings and conferences.


Develop and implement policies and procedures related to personnel management. Advise and oversee supervisor's administration of Duke University Health System and department policies; ensure that department and hospital guidelines, work rules and personnel policies are understood and applied to staff.

Oversee all personnel functions including, but not limited to, hiring, evaluations, promotions, disciplinary actions, and scheduling; manage and review work schedules and assignments.

Ensure that all employees are properly oriented, trained, and up to date with annual competencies, certifications, and licensure and education requirements.

Plan, develop and provide continuing education and training for technical staff.


Responsible for personnel budget including, but not limited to, overtime and flex time expenses; assist in budget preparation through recommendations and projections for staffing and equipment needs.

Evaluate new equipment and provide recommendations for necessity of capital equipment purchases.

Oversee and ensure that exams and supplies are coded correctly and charged to maximize reimbursement.

Perform other related duties incidental to the work therein.


Required Qualifications at this Level


Graduate of a 24-month AMA approved School of Radiology Technology.



4 years of team leader/supervisory experience in Radiology Services Or 2 years of experience in Radiology Services along with 4 years of team leader/supervisory experience in a non-Radiology area.


Degrees, Licensure, and/or Certification:

ARRT certification in Radiography

ARRT certification in MR, CR, or Cardiovascular Interventional Technology (if applicable)

IV credentials (RCH and DRH)


Knowledge, Skills, and Abilities:

BLS certification

Personnel Management


Distinguishing Characteristics of this Level



The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.