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Durham, NC 27705
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Duke University Health System Job Description



Job Code: 4099
Job Level: E2
Revised Date: 07/01/2016
Supervisory Responsibility: Yes

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General Description of the Job Class

Perform a variety of routine and complex technical tasks in the performance of laboratory tests to obtain data for use in the diagnosis and treatment of disease. Job duties are dependent on the laboratory and may be composed of a combination of the following duties and responsibilities related to the specialization. Tasks are performed according to written procedures and policies with careful monitoring of quality control and quality assurance practices.


Duties and Responsibilities of this Level

Perform a variety of tests in clinical laboratories using standard techniques and equipment; perform related duties in the laboratory to include specimen handling, using manual and automatic equipment to test specimens, and perform and report analytical tests.

Operate manual or computerized instrumentation. Calibrate and maintain instrumentation according to standard operating procedures.

Process patient samples for testing using appropriate identification techniques and written procedures to ensure quality material for testing.

Perform basic troubleshooting of assay problems as directed by senior staff. Communicate problems/issues to appropriate individuals.

Maintain inventory of supplies and equipment.

Participate in the development of new medical laboratory tests and techniques.

Participate in the preparation for lab inspections. Review lab inspection documents and procedures to maintain knowledge. Bring any non-compliance issues to the attention of upper level staff.

Perform proficiency testing as directed to maintain compliance with regulatory agencies.

Document quality control and quality assurance results. Notify upper level personnel of instrument malfunctions or unusual or unexpected data or results.

Review written procedures and policies for accuracy and submit changes to manager or designee.

Understand, comply, and perform with all necessary safety procedures. Maintain compliance with safety training. Report all safety incidents within 24 hours.

Attend all laboratory meetings, safety and compliance training as required.

Comply with competency testing procedures for the laboratory staff.

Train new staff. Serve as a resource person/role model, as per guidelines determined by laboratory management. Comply with laboratory training programs.

Provide technical guidance and instruction to students, interns, residents, staff and other employees.

Perform other related duties incidental to the work described herein.

Use behaviors that support achievement of balanced scorecard targets and support DUHS values.

Consistently cooperate and communicate effectively with co-workers to ensure effective workflow.


Required Qualifications at this Level


BS degree in Medical Technology, Clinical Laboratory Sciences, Biological Science or related field is required. Generalist certification required for General labs. Generalist/Specialty certification required for specialty labs.



Two years experience as a certified MLS.


Degrees, Licensure, and/or Certification:

Generalist/Specialty Certification by a nationally recognized board/agency (required). Certification will vary depending on laboratory. Advanced degree (MS or higher) accepted in lieu of certification.


Knowledge, Skills, and Abilities:


Distinguishing Characteristics of this Level

Promotion to this level is dependent upon successful completion of leadership activities within the Clinical Ladder.

Requires annual maintenance.


The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.

Essential Physical Job Functions

Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.