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Durham, NC 27705
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Duke University Health System Job Description



Job Code: 4015
Job Level: C1
Revised Date: 07/06/2009
Supervisory Responsibility: No

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General Description of the Job Class

The Monitoring Technician is responsible for on-going surveillance of patient cardiac monitors and provides RNs and/or clinicians with immediate notification of any changes in cardiac rhythms. The technician delivers telemetry to intermediate units and performs monitor hook-up/discharge, patient preparation, and teaching related to the monitor.


Duties and Responsibilities of this Level

Maintains ongoing, high-level surveillance of patients? cardiac rhythms and notifies nursing/clinicians of any rate/rhythm changes according to clinician/provider orders.

Measures and interprets patients? heart rhythm and documents on patient record per departmental standards.

Initiates and discontinues monitoring equipment on admission, transfer, or discharge. Performs configuration as necessary.

Performs clerical duties related to admission, discharge, and documentation of patient information from Central Telemetry.

Answers telephone and communicates clearly when receiving information from units or providers. Uses clear and complete communication with unit personnel when delivering information about changes in patient rhythm.

Orients and mentors new staff members. Serves as a resource for training and troubleshooting to both Central Telemetry and clinical areas.

Troubleshoots monitors with nursing staff and contacts Clinical Engineering as appropriate.

Gives report to oncoming shift.

Prioritizes and organizes work assignment and adjusts priorities based on changing situations.

Maintains and stocks all designated equipment, including telemetry, and transport monitors.

Replaces defective equipment and reports failures to Clinical Engineering.

Adheres to confidentiality of information acquired pertaining to patients, clinicians, employees, and visitors.

Develops a rapport and cooperative relationship with nursing and clinical staff and responds to questions/requests from healthcare providers.

Performs job responsibilities in accordance with the Mission, Vision, and Values of DUHS.

Performs other duties as requested.


Required Qualifications at this Level


High school diploma or GED

Successful completion of DUHS Clinical Education and Professional Development Dysrhythmia course and EKG exam prior to completion of orientation.



Two years experience monitoring ECG/ Dysrhythmia in a physician's office, clinic, hospital or similar setting required.


Degrees, Licensure, and/or Certification:

Possess and maintain current certification in American Heart Association Basic Life Support (BLS) for Health care Providers (must be completed during orientation)


Knowledge, Skills, and Abilities:

Knowledge of basic anatomy/physiology of the heart. Ability to establish and maintain effective working relationships with staff, clinicians, and the general public. Ability to work under moderate pressure for extended periods of time. Ability to accept responsibility for accuracy and response times to emergent and non-emergent requests. Ability to communicate clearly and concisely.


Distinguishing Characteristics of this Level



The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.

Essential Physical Job Functions

Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.