Duke University Health System Job Description:

FLSA: Pay Target: B2 
Date: 06/27/2005   Supervisory Responsibility: No 

General Description of the Job Class

Perform a variety of duties involved in the receipt, delivery, cleaning, storage, and pick-up of patient care equipment and supplies used throughout the facility.


Duties and Responsibilities of this Level

Transports patient care equipment and supplies as directed by Dispatcher, Lead, or Manager. Completes distributions calls within allotted time standards.

Delivers and/ or sets up required equipment at various patient care areas throughout the hospital in a safe and efficient manner.

Reports to the nursing unit and notifies nursing staff or HUC of equipment being delivered and / or picked up and records delivery and / or pickup.

Notifies dispatcher, lead, or manager by radio or phone of completion of assigned duties and proceeds as instructed. If a delay or problem occurs in delivery of equipment, technician will inform dispatcher, lead, or manager and proceed according to instructions issued.

Returns equipment promptly to the Equipment Distribution department after pick-up and performs proper cleaning and infection control procedures. Performs basic operational check on all equipment made ready for distribution.

Inspects equipment for current and up-to-date safety inspections and delivers any out-of-date items to Clinical Engineering.

Stores equipment ready to be distributed properly and plugs in items that need to charge.

Makes rounds on the units daily. Collects census daily and visits each patient room to record all distributed devices currently in use within the room. Turns in report daily of all chargeable items.

Knows the process to report broken equipment to the dispatcher who will generate a work request, and delivers it to the proper area for repair.

Participates in inservice education sessions and related to training to increase personal knowledge of specific work related issues and personal development.

Responds to customers (hospital staff and physicians) requests in a professional, helpful and timely manner in person and on the telephone.

Provides directions and other helpful information to visitors and others while performing distribution duties.

Follows departmental / hospital policies and procedures, rules and regulations.

Perform other related duties incidental to the work described herein.


Required Qualifications at this Level


Must be able to read, write, comprehend, and communicate the English language.

High school diploma or GED required.

Basic computer knowledge of Windows operating environment.



No previous experience is required for this position, but up to six months experience is desired.


Degrees, Licensure, and/or Certification:

Must be able to read, write, comprehend, and communicate the English language.

High school diploma or GED required.

Basic computer knowledge of Windows operating environment.


Knowledge, Skills, and Abilities:

Displays positive working relations with team members and customers throughout the hospital, communicating positively and appropriately.

Dresses in accordance with the dress code while adhering to proper hygiene when reporting for work and performing job duties.

Adheres to the established policies addressing the confidentiality of patient information.

Respects patient?s privacy, always knocking before entering a patient room and identifying yourself.

Employee is flexible and willing to help other team members when presented with a situation that warrants cooperation and teamwork.

Working conditions require extensive standing and walking for long periods of time.

Frequent lifting, pushing, and pulling of equipment up to and over 100 lbs.

Exposure to common cleaning chemicals on a daily basis.


Distinguishing Characteristics of this Level



The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.