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HEALTH & DENTAL BENEFITS

24 Hour Health Advice Line

By calling a health care advice line, faculty and staff can get confidential, up-to-date health information any time of the day or night. Professional staff are available to assist with almost any medical question, offer support, or help patients navigate the health care system.

• Duke Options Members
  1-877-477-2424

 

Find a Provider

You can get a listing of participating health care providers at the Human Resources Information Center, 705 Broad Street, or online at:

• Duke Options Provider Directory

 

Benefits Booklet

• Duke Options Benefits Booklet
  (large PDF)

 

Preferred Provider Organization (PPO)

Duke Options

Duke also offers you Duke Options PPO. This plan also does not require that you select a PCP. Duke Options has a national network of physicians and hospitals and a network of international hospitals, so if you or a family member travels often or lives elsewhere, you may want to consider this plan.

If you use a network provider, you will be responsible for a lower portion of the bill than you would if you used an out-of-network provider. Routine, preventive services such as annual physicals, ob/gyn exams, immunizations, and well baby visits are covered with network providers under this plan. 

Comparing Health Plans

Each medical care plan covers both pharmacy and mental health benefits. Please refer to the Medical Plans Comparison Chart and Issues to Consider for details. All of our medical plans will cover pre-existing conditions or covered services.

For more information, please see the Health Care Plan Description (PDF).

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