Ask HR
Ask HR is a web site that highlights some of the most frequently asked
questions that Duke employees have.
Most Frequently Asked Questions
Where should I go if I have questions about applying for a job at Duke?
The Duke Jobs FAQ includes answers to a number of frequently asked questions about searching for jobs at Duke as well as the application process.
How do I know if a job at Duke is still open?
Any position that appears on the
Job Postings Web Site
is still open.
How can I tell if my resume is still active in the Duke system?
Resumes remain active in the Duke resume database for three months after
submission. To reactivate your
resume, log on to
your online resume and press the "Submit Resume" button again. You will receive
a confirmation screen that relays the message: "Thank you for using Duke
University's Applicant Website." Please follow this procedure every three months
to ensure that your resume remains active in the system. If you have any
questions about the status of your resume, please call the HR Information Center
at 919-684-5600.
How do I change my mailing address?
You can update your home address by logging on to the Duke@Work web site and going to the My Info section. Once there, go
to the MyProfile section and click on Update Your Home Address. Follow the instructions to update your address. You may also contact your department payroll representative and
ask that they submit a Personal Data Change iForm to update your home address. Through either of these processes, your home address will be updated in the Duke personnel record
and benefit provider systems for health, dental, vision and reimbursement account benefits. You will still need to contact the benefit provider directly for other benefit programs
(i.e. 403(b) retirement plan, life insurance, voluntary disability, etc.) to update your home address. Visit the the Benefit Plan Provider web
site for vendor contact information.
How do I add/remove my spouse or children to my health care coverage?
If you experience a qualifying life event - such as a marriage, divorce, or the birth of a child - you may make changes to your health care, dental,
vision, and reimbursement account options within 30 days of the event. Any change you make must be consistent with your qualifying event. For example, if you marry you may add your new spouse to your Health Care Plan, but you may not enroll in the Dental Plan if you had not been previously participating. For more information, please see our
Life Events section. • More Benefits FAQs
I have enrolled in a health/dental plan, but I haven't received the insurance cards yet. What should I do?
Please contact your health/dental vendor directly to request a new card. Make sure to double-check your listed address with your vendor when you call. For a list of vendor telephone numbers, please see our
Contact Information. • More Benefits FAQs
|
