Consulting & Organization Development
HR’s Learning and Organization Development (L&OD) focuses on developing, improving, and sustaining organizations and teams. Its experienced practitioners are dedicated to assessing, researching, designing, delivering, and evaluating team and organization engagements in the areas of strategic planning and implementation, organizational assessments, change management, competency development, team development, and performance improvement consulting, and retreat design and facilitation around organizational priorities.
Organization Development & Consulting Services
Strategic Planning and Implementation
- Gain a deep appreciation for the components of strategic planning and implementation in order to achieve strategic results
- Focus on leaders’ knowledge, skills, and behaviors in achieving results through understanding and applying key components: external environment, strategic intent, innovation, business model, processes, organization design, workforce talent, and culture.
Organizational Assessments
- Understand and apply tools such as interviews, focus groups, surveys, and assessments to identify and address key issues and opportunities for improving your organization’s team or department.
- Change Management
- Collaborate with teams and organizations to design, develop, and deliver a change management and leadership plan to respond to external or internal changes impacting the team or organization.
- Competency Development
- Partner with managers in identifying required core competencies (knowledge, skills, and behaviors) for individuals to achieve business and organizational goals.
Team Development
- Partner with customer to design, develop, and sustain high-performing teams to achieve business and organizational results.
- Deploy appropriate assessment tools with a focus on purpose, structure, tasks, norms, and competencies that align with strategic direction of the organization.
Performance Improvement Consulting
- Partner with managers and teams to identify and close performance gaps to achieve expected business and organizational results.
Retreat Design and Facilitation Around Organizational Priorities
- Partner with managers and teams in focusing their efforts to optimize expected objectives and results through designing, facilitating and evaluating expected outcomes for the retreat.
Fees
While fees depend upon complexity, breadth and depth of request, they are generally:
- $750 for one-half day
- $1,500 for full day
Contact Us
L&OD has worked with more than 100 departments and administrative units from across the university and health system. All services are customized to meet the specific needs of the organization. If you are interested learning more about our services, please contact: James R. McPherson, Director, Learning and Organization Development, (919) 613-7606 or at james.mcpherson@duke.edu.